FAQ

www.capodannomilano.org is the leading site for nye information sector, it's and constantly updated regarding the New Year's Eve event in the city of Milan. Provides a service dedicated to the reservations for New Year's Eve in Milan and province. On our portal you will find all the information related to the events of New Year's Eve in the city of Milan and its province and you could immediately book your place for the events of New Year's Eve 2013 in Milan.

The presale is the ticket for the event. It is called presale because it is bought in the days before the event and provides the entrance to the evening of 31th Decembre 2027..

To book online follow these simple steps:

• Fill the form to be called by one of our operators who will show you and guide you to the purchase of pre-sales.
• Come to our store where you will find our staff ready to suggest you the evening that suits your needs.
• Click on button book now that you find in each tab of the events. If tickets are still available you can complete the purchase process and you will receive the entrance ticket in electronic format directly in your mailbox. If tickets are going out of stock you can make a booking request to be contacted by our staff after checking the availability.
• Send a booking request through our contact form that you find in each event tab giving the number of people and the service you have chosen to pay by bank transfer. Once we receive the payment we will send the pre-sales at home.

To book an New Year's Eve presale you can pay with:

• Credit card
• Bank transfer
• Cash
• Cheques

To book online follow these simple steps

• Choose on our website the event you wish to book, click on the name or image and enter in the information sheet.
• In the event tab click on the green button By online now and you will get a window where you can select the services to buy. If you see the button Contact us it means that availability is on request only. Therefore, please fill out the form with your details to be contacted in real time by our staff.
• Once you have selected the services, the number of people and entered your data, click on the green button "proceed with payment"
• Clicking on the green button "proceed with payment" you will be redirected to the payment page on PayPal website in a safety mode. Enter all your data required by the system to complete the process.
• Once payment has been done you will see a confirmation screen and in a few minutes you will receive in your mailbox the voucher filled with your data and services purchased to be presented at the event chosen for your new year event.
• If you see the button Get information means that selling online is temporarily unavailable. You can then, using the form, contact the staff to get information about it.
• If you see the button Sold out vmeans that there's more availability and you can not buy advance for the chosen service.

For any question or problem, obviously you can contact us. We are at your disposal.

Presales tickets are only at our store.
To pick up them you could head to our store and information located in Via Soperga 39, Milan, near the train station and a short walk from Piazzale Loreto (metro red line and green).
You can also take advantage of the delivery service to your hotel or your home. If you come from outside Milan or abroad and want to pick up and / or change the online voucher with the paper ticket, on 30th or 31th December when you arrive in town, come to our office, or contact us to arrange a delivery.

What happens if I book the presales and then I do not come? It is possible to cancel a reservation without penalty at any time by sending an email to pagamenti@capodannomilano.org, no later than the date of December 27th. After this date you can no longer cancel it, but you can give it to anyone you want.

Advance booking is required for most of the events and therefore the purchase presale, because if you wait december 30th or 31th we will hardly have availability for the best events.
Advance booking for most of the events is required and therefore the purchase presale, because waiting 30th or 31th we hardly will still have availability for the best events.
For dinners and tables after dinner is definitely necessary because the seats always end several days before, so it useless to try the entrance on the day of the event. The only availability that you can also find on 31/12 is for after dinner entrances and for less popular events, because the most requested events run out of places before 31/12.

With the purchase of a presale you will have the following advantages:

• You are sure to enter your favorite event on the night of 31/12. if tickets for your events were sold out as often happens, who didn't buy presales remains outside the room.
• You'll have the priority to enter in the club unlike other people who didn't buy presales.
• Discount on price of entry compared to the entrance without presale.
• Some benefit more than those who did not buy the presale. For example, a drinks more during the event. If you decide not to buy any presale, we can not assure entry to the event, in addition you will face a long queue at the entrance because whoever has the presale has priority at the entrance and the price in most cases will be higher.

For example, if the input for the evening in advance costs 40 euro with two drinks, with no presale will cost 50 euro without drink.

When you book a presale that allows access to the V.I.P. area, you have the right to access the public dancfloor and and also the reserved area, where there is usually a person that controls who can enter.

No. Guests who bought on presale for the dinner entrance can remain in the club at no extra cost. For example, if the dinner costs 100 euro and the after dinner entrance costs 50 euro, those who buy the dinner will only pay 100 euro and can remain in the room for the event. without having to pay an extra 50 euro provided only for those who come after dinner.

If you are a large group composed of at least by 10 people, our staff can arrange discounts depending on the event you choose. Fill our form

It's facility that is specified on the event tab, it ensures a lower purchase price and cheaper than the actual price only if your booking and payment is made within a certain date which you will find in the promotion. So before you make your reservation, the greater will be the savings for your New Year's Eve.